Rebuilding Together of the Triangle (RTT) is a 501(c)(3) nonprofit organization that provides critical repairs, modifications and home performance upgrades to homeowners in need within a four-county region of central North Carolina. By mobilizing donated funds, in-kind supply contributions, and volunteer labor, RTT restores safe, healthy, and efficient homes for the elderly, those with disabilities, military veterans, and families with children.
Summary of Position
The Program Manager will help lead a professional, talented and compassionate team working to preserve safe, healthy homes for low-income Triangle homeowners. A successful applicant will be responsible for providing leadership and coordination for the organization’s programs. The Manager will manage construction staff and coordinate with volunteers and community partners to execute all aspects of programmatic management including planning, project selection, pre-construction activities, construction administration, and post-construction. The Manager will have the opportunity to collaboratively create and implement processes and procedures by identifying opportunities for efficiency, improving volunteerism and community relations, and ultimately allowing more homeowners to get the repairs they need. A successful candidate can expect to work with a high-level of autonomy in a fast-paced and rewarding environment where personal and professional growth are prioritized. The Program Manager reports to the Executive Director.
Essential Duties and Responsibilities
Plan and manage as many as 80-100 repair/construction projects per year, anticipating needs, creating schedules, monitoring progress and documentation, and closing out each project formally, ensuring all protocols for follow-up are in place
Work with leadership to establish and implement metrics for homeowner/project selection within various program categories
Supervise intake and home assessment process, while leading the protection and appropriate use of all client data.
Supervise project selection, permitting process, homeowner paperwork, project/program forecasting, home assessments, and tracking of impacts
Manage program cost accounting and invoicing, ensuring accurate expense/labor tracking for input to finance
Manage resource procurement, vendor accounts, subcontractors, and insurance
Support and advise on rehab projects, including rehab documentation and reporting
Volunteer Coordination/Community Relations
Maintain and expand RTT’s community partnerships with sponsors and volunteer groups
Match groups and individual volunteers to projects, coordinating volunteer efforts and working with RTT staff to arrange meals, restrooms, t-shirts, signage, etc.
Represent RTT as needed at trade events, speaking engagements, and other opportunities
Experience, Skills, and Abilities Required
Associate’s degree and at least ten (10) years of professional experience in project management, including pre-construction activities, construction administration, post-construction, and staff supervision. A comparable combination of relevant experience and education may be substituted for this requirement.
Experience coordinating volunteers highly preferred
Microsoft Office Suite experience required
Database experience such as Salesforce or similar CRM system desired
Excellent oral and written communication skills
Desire to work directly with vulnerable populations
Ability to effectively and professionally represent the organization in the community and with individual clients
Ability to complete tasks independently
Desire to work in a team environment that is dependent on clear communication, supportive behavior, and respect for the skills, talents and role of each individual
Ability to prioritize critical tasks, manage multiple projects simultaneously, digest information quickly, and meet essential deadlines
Ability to analyze information, streamline tasks to improve efficiency, and apply creative solutions to complex challenges
The Program Manager must have a valid Driver’s License, have a driving record acceptable to RTT’s insurance company, and have reliable transportation. Some travel throughout the four-county service area should be expected. Overnight travel may be required rarely for meetings and conferences.
Compensation & Benefits
This is a full-time, exempt position. Compensation will be negotiated commensurate with experience; starting salary range for this position is likely to be between $48,000 and $50,000 RTT will endeavor to provide a vehicle for work related travel; however, if a vehicle is unavailable, mileage driven with a personal vehicle will be reimbursed at the IRS-published rate.
Please email resume, cover letter and list of three professional references to firstname.lastname@example.org with Program Manager in the subject line.